Virtual Group Coaching to Improve Group Relationships with Work-from-Home Workers
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Date
Sep 17, 2021 -
Time
13:00 PM EST -
Duration
60 Min
Overview:
The global pandemic, caused by Covid-19, has forced many people to work from home. In fact, of all U.S. workers, 56 percent could do all or some of their work from home. It is estimated that (GlobalWorkplaceAnalytics.com):
· 5 million employees
(3.6% of the U.S. employee workforce) currently work-at-home half-time or more
· Regular work-at-home has grown 173% since 2005, 11% faster than the rest of the workforce (which grew 15%) and nearly 47x faster than the self-employed
· 43% of employees work remotely with some frequency
· 62% of employees say they could work remotely
· Studies repeatedly show desks in central offices are vacant an estimated 50-60% of the time.
· 80% of employees want to work from home at least some of the time
· 35% of employees would change jobs for the opportunity to work remotely full time (47% of Millennials and 31% of boomers); 37% would do so to work remotely some of the time (50% of Millennials and 33% of Boomers)
· Flexibility is one of the highest-ranked benefits by Millennials
Yet few managers have
been given training on how to manage work-from-home employees, and fewer still
have been given special training on how to encourage group dynamics and group
interaction among virtual work groups or work teams. As nearly everyone knows,
working from home is not the same as working from a central office, and it
requires new management approaches and new ways for workers to work together to
achieve results.
Virtual group coaching
is the term used to describe efforts by executives, managers, team leaders, or
employees to encourage group dynamics in virtual work settings. It is a
specialized term used to describe a way of reinventing so-called process
consultation, which is a change effort designed to facilitate improvements in
group dynamics among residential (work-from-a-central-office) employee groups.
What Will You Learn:
· What are the
differences between a live group and virtual group
· How does communication change in virtual groups
· Why is group dynamics different in virtual groups
· Why is group dynamics so important to productivity
· Who can perform the role of virtual group coach
Benefits For Attending:
· A tool to help you
perform the role of virtual group coach
· A tool to assess/gauge the quality of virtual group dynamics
· A description of the role of the virtual group coach (like a job description)
· A description of what managers and workers should do to improve group dynamics in virtual groups
What Will You Achieve:
Learn how to:
· Define the role of
virtual group coach
· Distinguish the role of virtual group coach from that of manager or facilitator or team leader
· List the characteristics of effective virtual group coaches
· List what virtual group coaches do
Who Should Attend:
· All Employers
· Business Owners
· Company Leadership
· HR Professionals
· Training And Development Professionals
· Trainers
· Administrators
· Managers/Supervisors
· Employers in all industries
· Small Business Owner
William J. Rothwell, Ph.D., SPHR, SHRM-SCP, CPLP Fellow is President of Rothwell & Associates, Inc. and Rothwell & Associates, LLC. He is also a Professor in the Workforce Education and Development program, Department of Learning and Performance Systems, at The Pennsylvania State University, University Park campus. He has authored, co-authored, edited, or co-edited 300 books, book chapters, and articles—including over 110 books.
Before arriving at Penn State in 1993, he had 20 years of work experience as a Training Director, HR and Organization Development in government and in business. He has also worked as a consultant for over 40 multinational corporations--including Motorola China, General Motors, Ford, and many others. In 2012 he earned ASTD’s prestigious Distinguished Contribution to Workplace Learning and Performance Award, and in 2013 ASTD honored him by naming him as a Certified Professional in Learning and Performance (CPLP) Fellow. In 2014 he was given the Asia-Pacific International Personality Brandlaureate Award (see http://www.thebrandlaureate.com/awards/ibp_bpa.php). He was the first U.S. citizen named a Certified Training and Development Professional (CTDP) by the Canadian Society for Training and Development in 2004.
His recent books include Increasing Learning & Development’s Impact through Accreditation: How to Drive-Up Training Quality, Employee Satisfaction, and ROI in Workplace Learning and Development (Palgrave, 2019), Innovation Leadership (Routledge, 2018), Improving Human Performance, 3rd ed. (Routledge, 2018), Evaluating Organization Development: How to Ensure and Sustain the Successful Transformation (CRC Press, 2017), Marketing Organization Development Consulting: A How-To Guide for OD Consultants (CRC Press, 2017), Assessment and Diagnosis for Organization Development: Powerful Tools and Perspectives for the OD practitioner (CRC Press, 2017), Community College Leaders on Workforce Development (Rowman & Littlefield, 2017), Organization Development in Practice (OD Network, 2016), Mastering the Instructional Design Process, 5th ed. (Wiley, 2016), Practicing Organization Development, 4th ed. (Wiley, 2015), Effective Succession Planning, 5th ed. (AMACOM, 2015), The Competency Toolkit, 2 vols., 2nd ed. (HRD Press, 2015), Beyond Training and Development, 3rd ed. (HRD Press, 2015), The Leader’s Daily Role in Talent Management (McGraw-Hill, 2015), Organization Development Fundamentals (ATD, 2015), Creating Engaged Employees: It’s Worth the Investment (ATD Press, 2014), The Leader’s Daily Role in Talent Management (Institute for Training and Development [Malaysia], 2014), Optimizing Talent in the Federal Workforce (Management Concepts, 2014), Performance Consulting (Wiley, 2014), the ASTD Competency Study: The Training and Development Profession Redefined (ASTD, 2013), Becoming An Effective Mentoring Leader: Proven Strategies for Building Excellence in Your Organization (McGraw-Hill, 2013), Talent Management: A Step-by-Step Action-Oriented Approach Based on Best Practice (HRD Press, 2012), the edited three-volume Encyclopedia of Human Resource Management (Wiley, 2012), Lean But Agile: Rethink Workforce Planning and Gain a True Competitive Advantage (Amacom, 2012), Invaluable Knowledge: Securing Your Company’s Technical Expertise-Recruiting and Retaining Top Talent, Transferring Technical Knowledge, Engaging High Performers (Amacom, 2011), Competency-Based Training Basics (ASTD Press, 2010), Practicing Organization Development, 3rd ed. (Pfeiffer, 2009), Basics of Adult Learning (ASTD, 2009), HR Transformation (Davies-Black, 2008), Working Longer (Amacom, 2008), and Cases in Government Succession Planning: Action-Oriented Strategies for Public-Sector Human Capital Management, Workforce Planning, Succession Planning, and Talent Management (HRD Press, 2008).
1.0 HRCI Credits (Applied)