Behavioral Issues, Conflict & Incivility in the Workplace: A New Era in 2023
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Date
Feb 17, 2023 -
Time
13:00 PM EST -
Duration
90 Min
Overview:
Behavioral issues and
conflict in the workplace are inevitable. Whenever you have diverse groups of people working together on a daily
basis, conflict will arise. Each
employee brings to the workplace a unique set of attitudes, ideals and beliefs
that may differ from that of their coworkers. In addition to behavioral issues and conflict, the issue of workplace
incivility and the negative impact it has on your organization’s culture is
monumental. Unresolved behavioral issues, conflict and incivility often results
in loss of revenue, productivity, the stifling of creativity, and the creation
of barriers to cooperation and collaboration.
Session Highlight:
· The high cost of
performance and productivity problems
· Positive and negative outcomes of conflict
· Working knowledge of employment law
· Workplace behavioral issues and strategies to address them
· Role of performance management and evaluations
· Effective methods for supplying feedback
· Progressive discipline
· Investigating complaints
· Business Goals of an Investigation
· Conducting an investigation
· Appointing the right Investigator
· The interview process
· Importance of solid documentation
· Defining workplace incivility
· 3 major ways incivility manifests in your organization
· Impact of incivility in the workplace
· Forms of incivility
· Bullying
· Tips for enhancing and building civility
· Coping strategies
· Hiring for civility
· Practices for a healthy workplace
Why You Should Attend:
It’s helpful to view
behavioral issues, conflict, and incivility in your workplace as
opportunities. Within every employee
issue, there is the potential for tremendous teaching and learning
opportunities. There is also the potential
for growth and development. When you
address divergent positions properly, you can stimulate innovation and learning
in ways you can’t imagine.
Problematic behavior
or conduct usually develops over time. As a manager or Supervisor, the more
proactive you are in dealing with these problems the more likely it is that you
will increase your chances for a positive outcome. Conflict and behavioral
issues that are avoided or ignored will only fester and grow into resentment.
Participation in this
webinar will provide participants with the necessary tools and information to
effectively and confidently address workplace issues, conflict and incivility
in their organization.
Who Should Attend:
· Business Owners
· Senior Management
· Human Resources professionals
· Compliance Professionals
· Recruiting professionals
· Operations Managers
· Project Managers
· Team Leaders
· Managers & Supervisors
· Talent Management Professionals
Ask your question
directly from our expert during the Q&A session following the live event.
Diane L. Dee, President and Founder of Advantage HR Consulting, LLC is a senior Human Resources professional with over 30 years of experience in the HR arena. Diane’s background includes experience in HR consulting, training, and administration in corporate, government, consulting, and pro bono environments.
Diane founded Advantage HR Consulting in early 2016. Under Diane’s leadership, Advantage HR Consulting provides comprehensive, cost-effective Human Resources solutions for small to mid-sized public and private firms in the greater Chicagoland area. Diane also develops and conducts webinars on a wide variety of HR compliance and administrative topics for various training firms across the country. Additionally, Diane is the author of multiple white papers and e-books addressing various HR compliance topics.
Diane holds a Master Certificate in Human Resources from Cornell University’s School of Industrial and Labor Relations and has attained SPHR and SHRM-SCP certification. Diane is a member of the National Association of Women Business Owners and the Society for Human Resource Management. Additionally, Diane performs pro bono work through the Taproot Foundation assisting non-profit clients by integrating their Human Resources goals with their corporate strategies.
1.5 HRCI Credit Hours (Approved)